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Shipping Policy

Free shipping. Local delivery within 1.5 miles of Washington Square Park in Greenwich Village, NYC.

Return Policy

Unworn and unwashed items may be returned with original tags still attached. All  items will be inspected before refund is issued so please package carefully. 

 

To initiate a return, email poochandpersonnyc@gmail.com within 7 days of receiving your order. Buyer is responsible for shipping costs. 

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Keep in mind that each piece is a one-of-a-kind creation and not factory manufactured. All pieces are knitted by hand and all are subject to slight imperfections.  

 

Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you received the wrong item so that we can make it right. 

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